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Return & Refund Policy
Last updated: [insert date]

At SunsetOwl.ie, we want you to be happy with your purchase.

Right to Cancel (EU Consumer Rights)

• You have the right to cancel your order within 14 days of receiving your goods, without giving any reason.

• Exemptions: custom-made, perishable, or hygiene-sensitive products (e.g. opened cosmetics).

How to Return

1. Contact us at info@sunsetowl.ie within 14 days.

2. Return items in original condition within another 14 days.

3. You are responsible for return shipping costs (unless items are faulty/damaged).

Refunds

• Refunds will be processed within 14 days of receiving the returned items.

• Refunds are made using the same payment method as the original purchase.